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Shipping & Returns

 

Shipping

Every order will require one day of processing before shipment (Monday – Friday). Arrival of each shipment depends on your location; Luxury Fashion Rentals is located in Manhattan Beach, California. For all shipments, an adult signature is required.

 

Shipping Options Fees Time of Arrival
3-Day Free Within 4 business days when order is placed before 12PM PT
2-Day $30 Within 3 business days when order is placed before 12PM PT

 

Returns

Returns will only be accepted if the Luxury Fashion Rentals tag remains attached and the rental is sent back within 2 business days of arrival and must be scanned by UPS. If you decide that you want to return, please follow the instructions below.

  • Place the item into the ship/return box. Also place the dust bag(s) and all other included items into the ship/return box.
  • Stick the UPS return label (provided with the order) on the ship/return box. Missing your return label? Email info@luxuryfashionrentals.com or contact us through our Chat and we can send you a new one to print off.
  • Once the rental and all other included items are placed into the ship/return box, zip the ship/return box closed. Thread the zip tie through the zippers to firmly lock and secure. NOTE: The zip tie can only be used once, so don’t tie it until you’re ready to ship your item.
  • Visit your local UPS store and drop off the ship/return box. Make sure to receive a receipt to confirm your drop off is completed.
  • A store credit will be issued for the value of your rental once we receive it. You will receive your store credit through email confirmation and your store credit will only be valid for your account.

 

14 Day and 30 Day Rental Cycle Returns

The rental due date can be found by Sign in or go to My Account. Then, click on the “Orders” > “Order #”.

  • Place the item into the ship/return box. Also place the dust bag(s) and all other included items into the ship/return box.
  • Stick the UPS return label (provided with the order) on the ship/return box. Missing your return label? Email info@luxuryfashionrentals.com or contact us through our Chat and we can send you a new one to print off.
  • Once the rental and all other included items are placed into the ship/return box, zip the ship/return box closed. Thread the zip tie through the zippers to firmly lock and secure. NOTE: The zip tie can only be used once, so don’t tie it until you’re ready to ship your item.
  • Visit your local UPS store and drop off the ship/return box. Make sure to receive a receipt to confirm your drop off is completed.
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